HSE Warranty Terms

HSE Warranty Terms


Welcome!

Inside our commitment to a great customer experience, we want you to understand how your warranty works and how to best protect your investment! If you have any questions, please contact your sales advisor. 

Here are some general things to note, but please read the full terms for context and exclusions


1) Operators must be properly trained by HSE in order to receive warranty coverage on most items. We highly encourage you attend training prior to operating your equipment. 

2) Due to the nature of the equipment and possibility of pilot error, our warranty generally does not cover in-flight issues or damage. 

3) Flight Logs are always required for warranty consideration - please review the Support Article for instructions. 

4) Unauthorized modifications, firmware updates, software / app updates and any damage resulting is not covered by your warranty. Please do not perform any updates unless instructed by us.  


The Warranty Terms are attached here. 

 Thank you for being our customer! 


    • Related Articles

    • HSE Terms & Conditions

      Welcome! Thank you for being our customer!  We want you to understand the terms & conditions that govern our business with you. If you have any questions, please contact your sales advisor.  The full terms & conditions are attached here. 
    • HSE's Honored Customer List

      Thank you for your interest in learning about the ranks of businesses, universities and institutions that choose HSE as their Industrial Drone Partner.
    • Thank You For Your Purchase (READ ME)

      THANK YOU FOR YOUR PURCHASE Our team is committed to your success & delight; please review this document completely PRE-DELIVERY SHIPPING INSURANCE Standard shipping does not include optional shipping insurance. Please notify your Sales Advisor (SA) ...
    • U.S.D.A. Spraying Drone Research & Information

      U.S.D.A. Spraying Drone Research & Information Although drones have been spraying fields in Asia for nearly 20 years, the benefits of spraying crops with drones are not widely known in the western part of the world. Sure, spraying fields with a drone ...