THANK YOU FOR YOUR PURCHASE
SHIPPING INSURANCEStandard shipping does not include optional shipping insurance. Please notify your Sales Advisor (SA) if you wish to purchase coverage. Neither HSE nor your warranty will cover damage by 3rd parties.
TRAINING & WARRANTYYour warranty coverage is based on you being properly trained by HSE. If you have not registered for training and you wish to take advantage of the warranty, please contact your SA.
INSPECT YOUR SHIPMENTAnd notify us within 10 days (from date of receipt) any missing or incorrect items. Please report any damage immediately to your shipping courier (usually FedEx).
ASSEMBLY & OPERATINGRegister yourself at our Customer Portal. Once signed in, find and review the Set-Up Guide, Operator’s Manual, and Pre-Flight Checklist before assembly / operating
UPDATESDon’t install app or firmware updates (even if prompted on tablet) until we notify you.
SETTINGSSome flight parameters will seriously impact your aircraft behavior – do not change settings you are not familiar with.
ALWAYS FOLLOW CHECKLISTAnd follow local laws, regulations and safety manuals.
- Drone Support Portal is our online resource with access to software, manuals, how-to-guides and FAQ’s! Be sure to check back often because we’re always adding content.
- Technical Support Requests allow you to submit a support ticket anytime and have it assigned to one of our drone experts; it’s fast, convenient and easy. Plus, you can keep track of current and past tickets!
OTHER OPTIONSCall 309-361-7656